Corporate Services
Services that enhance your experience
At Plaza Hotels & Resorts, we work with a global vision that goes far beyond offering quality stays. As a hotel group with more than 30 years of experience in the sector, we know that excellence is built on details, trust and services designed to support you at every stage of the journey: from the first booking to the organisation of large-scale events.
Our value proposition is strengthened through cross-functional solutions designed for both individual travellers and businesses. We present the key services we offer to ensure a complete, personalised and efficient experience.
Expertise
We are a team of professionals with extensive experience in the comprehensive management of hotel companies, offering a proposal that combines varied and specialised food and beverage services with spaces dedicated to wellbeing.
Management
We support you from concept to the opening of your hotel or restaurant. We design the business model, investment and financing plan, as well as the master plan that defines the roadmap. We take care of administrative and legal management and support the implementation of management systems to ensure each launch is a success. We focus on the delivery of comprehensive projects, including business model definition, business plan, investment plan, financing, master plan development, administrative management, legal advisory, product launches and openings in hospitality and food & beverage, implementation of management systems, and opening plans with critical path definition.
People & Culture
We are specialists in people and corporate culture. Your team is the heart of your project. We recruit and train hospitality talent to grow with you, create development plans, manage labour relations and strengthen company culture, ensuring that every individual adds value to the guest experience.
Sales & Marketing
We position your hotel or restaurant where it belongs. We design bespoke marketing plans, drive your launch, manage multi-channel presence and create strategic segmentations. We represent you commercially and connect your brand with the right customers.
Wellness
Wellbeing is an experience that makes the difference. We create and manage wellness projects tailored to each type of client, develop unique product lines and train your team to deliver a high-level service. All in compliance with legal regulations and with a strategic vision for your business. We focus on project definition, development and management; on training and professional growth for both the department and each team member; on creating product lines adapted to each typology and end client; and on full compliance with legal requirements.
F&B (Food & Beverage)
We transform your gastronomic offering into a strong value proposition. We define and manage food & beverage and event projects adapted to the category and style of your establishment. We create innovative product lines, train your team and implement management systems that optimise every operation.
Front of House & Housekeeping
First impressions and guest care make all the difference. We design bespoke accommodation and guest service projects, define services according to your hotel’s category and train your team to achieve excellence. We integrate management systems and ensure regulatory compliance so everything runs smoothly. We provide management and administration systems for the department and develop product lines according to hotel type and end client, in full compliance with legal regulations.
Quality & Environment
Quality and sustainability are no longer optional: they are key drivers of competitiveness. We help you implement operating criteria, standards manuals and environmental management systems. We conduct audits, provide hygiene and health advisory services, and integrate processes that enhance your brand’s reputation and credibility.
Maintenance & Engineering
The efficiency and safety of your hotel start with a solid plan. We create facilities projects, corrective and preventive maintenance plans, and energy efficiency strategies. We implement management systems (BMS), ensure regulatory compliance and design routines that guarantee the optimal operation of the property.